Travel System Analysis

Comparison of the current travel system to viable alternatives. Includes travel agency evaluation, travel policies, payment system, expense reporting system and configuration for travel purchasing.

Travel System Benchmarking

Determines the comparative effectiveness of the current travel system and establishes service performance standards and benchmarks. Determines areas needing improvement and provides a direction for enhance travel management. Comparisons are made to industry competitors and national standards for service.

Supplier Contract Benchmarking

Determines the effectiveness of current contract rates and services. Identifies areas needing improvement and provides a direction for enhanced travel management.

Travel Agency Sourcing

Competitive bid process including development of request for proposal (RFP), bidders conference, analysis of proposals, research, reference checks, negotiations and contract development.

Automation Supplier Selection

Competitive bid process for all areas of automation including CRS, online booking tools, and expense reporting systems to improve productivity, cost savings and services.

Global Travel Policy Development

New policies developed to support the objectives of good travel management. Experience in implementing global policy and procedures in conjunction to the sensitivity of global operating and cultural issues.

Charge Card Supplier Sourcing

Competitive bid process for corporate card program including supplier selection and card implementation

Air, Hotel, and Car Sourcing

Negotiated car, hotel and airline agreements based on client preferences and activity.

Outsource Travel Management

Ongoing management of corporate travel program through a retained relationship. Annual objectives are established for R.D. Brown to assist travel manager.

Management Work Sessions

Enhanced client knowledge of the travel industry and opportunities to reduce costs or improve supplier services.

Process Implementation

Functional and technical project management for the implementation of global projects including: travel agency consolidation, payment and reimbursement systems, and on-line booking tools.

Traveler and Arranger Surveys

Determine the employee perception of travel services and establish strengths and weaknesses of the travel agency system. Provides a method do communicate to employees.